Privacy Policy

This Privacy Policy applies to all visitors, reservation inquiries, private dining requests, and customers interacting with SAVOURE through our website, booking systems, customer communication channels, or in-person services.

By accessing our website or submitting personal information, you acknowledge the practices described within this policy. SAVOURE processes personal information in accordance with applicable European privacy and data protection regulations.

Depending on how you interact with our services, we may collect personal, reservation-related, technical, and transactional information.

Personal & Reservation Information

• Full name
• Email address
• Telephone number
• Reservation date and party size
• Special requests, dietary preferences, or allergy information
• Private event or dining inquiry details
• Payment confirmations or deposit references

Technical Information

• IP address and browser information
• Device and operating system data
• Website interaction activity
• Session duration and referral sources
• Cookie identifiers and analytics data

Personal information is processed for operational, customer service, security, and administrative purposes connected with our restaurant activities and digital platforms.

• Manage reservations and guest communication
• Process deposits and booking confirmations
• Respond to customer support requests
• Improve website performance and usability
• Maintain security and prevent fraudulent activity
• Comply with accounting, tax, and legal obligations

Processing activities are carried out on the basis of contractual necessity, legitimate business interests, legal obligations, or customer consent where required under applicable regulations.

Certain reservations, deposits, and event bookings may be processed through third-party reservation platforms, payment providers, or hospitality management systems operating on behalf of SAVOURE.

These providers may temporarily process personal and transactional information necessary for booking management, payment authorization, fraud prevention, and operational support.

SAVOURE does not store complete payment card information directly on its servers. Payment transactions are handled through secured external payment processing infrastructure.

Our website uses cookies and similar technologies to maintain functionality, analyze visitor activity, improve loading performance, and enhance the overall browsing experience.

• Remember user preferences and session settings
• Measure website traffic and engagement patterns
• Analyze technical website performance
• Support security and fraud prevention mechanisms

Analytics services may collect aggregated statistical information regarding website usage. Users may manage cookie preferences through browser settings at any time.

SAVOURE does not sell or rent personal information to third parties. Limited information may be shared with carefully selected service providers supporting reservation systems, payment infrastructure, website hosting, analytics, or operational administration.

Some providers may process information outside the European Economic Area. In such cases, appropriate contractual and organizational safeguards are implemented to ensure adequate data protection standards.

Personal information is retained only for as long as reasonably necessary to fulfill reservation management, legal, accounting, security, or operational requirements.

SAVOURE applies technical and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.

• Encrypted website connections
• Restricted administrative access
• Secure hosting infrastructure
• Internal confidentiality procedures

While reasonable security measures are maintained, no electronic transmission or storage system can guarantee absolute protection.

Under applicable privacy regulations, including GDPR where relevant, users may have the right to request access, correction, restriction, deletion, or portability of personal information.

• Request access to stored personal data
• Correct inaccurate information
• Withdraw previously granted consent
• Request deletion of eligible records
• Object to certain processing activities

Users also retain the right to submit complaints to their local data protection authority if concerns regarding personal information handling remain unresolved.

SAVOURE does not knowingly collect personal information directly from children. Our services, reservations, and digital platforms are intended for individuals legally capable of providing consent under applicable regulations.

If information involving minors is identified within our systems, reasonable measures may be taken to remove or restrict such data where appropriate.

This Privacy Policy may be updated periodically to reflect operational, legal, technical, or regulatory changes. Updated versions will be published on this page together with the revised effective date.

Questions regarding this Privacy Policy or personal information processing practices may be directed to:

• SAVOURE Restaurant
• Email: privacy@SAVOURE.com
• Phone: +33-612-345-678
• Annecy, France